We run out of Peoria, about 8 miles from Sun City West, so there's no separate branch or local yard here - just a truck making the drive. Call and tell us what the door is doing: won't open, opens partway and stops, makes a bang and drops, opener runs but the door doesn't move. That tells us what to load before we leave, which matters more here than in newer areas because a 1990-era torsion spring or a chain-drive opener part isn't always the same part we'd grab for a 2005-built house.
We don't publish a same-day guarantee for Sun City West specifically, since it depends on the day and what's already on the truck. Have your address and a description of the noise or the failure ready when you call - that's the fastest way to get the right spring size and opener parts out to you on the first trip instead of a second one.