With median household income here at $117,846 across roughly 8,652 households, a lot of Anthem garage doors are original builder-grade doors with the opener that came with the house in 2004 - now old enough that the gears inside, not just the springs, are starting to go. Common complaints we hear: the door reverses right after it touches the floor, the opener runs but the door barely moves, or there's a sagging or off-square look to the bottom panel after years of summer heat cycling the steel. None of that is unusual for a door this age in a climate this hard on hardware; it's closer to expected wear than a sign something was done wrong.